Certified Sales Partner since 2018

Fibre for everyone.
Fast. Reliable. Personal.

Your independent sales partner for fibre-optic connections from M-Net, Lechwerke and Avacom — for private and business customers across Germany.

20+ Sales Advisors
50+ Projects
60.000+ Customers advised
4,9 Customer rating

Official sales partner of

M-Net
Lechwerke
Avacom
GDPR-compliantData protection guaranteed
17 years of experienceEstablished market partner
Personal consultationOn-site & by phone
Free hotline01520 199 7238
Our Services

Four strong pillars for your connection

Fibre, electricity and personal consultation — all from one provider.

About VIVA-COM

VIVA-COM GmbH is your experienced and independent sales partner for fibre-optic connections in Germany. We work with leading network operators such as M-Net, Lechwerke and Avacom to offer private and business customers the best fibre tariff.

Our team of more than 20 qualified advisors offers personal consultation — at your front door or in your company. Customer focus, honesty and competence are the foundation of our work.

Personal consultation
Independent & honest
Fast implementation
Customer Voices

What our customers say about us

Over 60,000 satisfied customers trust VIVA-COM

„Our advisor guided us step by step through the switch. Very professional, fast and friendly — highly recommended!"
MR
Markus R. Privatkunde · Augsburg
„As a small business, we needed a stable internet solution. VIVA-COM found us the best offer and the implementation went smoothly."
SK
Sabine K. Geschäftskundin · München
„Finally fibre in our village! The on-site consultation was competent and we got a really good tariff. Top service!"
TH
Thomas H. Privatkunde · Allgäu
Frequently asked questions

Answers to your questions

Still have questions? We have compiled the most common answers.

How much does a fibre connection cost at VIVA-COM?

Tariffs vary depending on the partner (M-Net, Lechwerke, Avacom) and the chosen bandwidth. Private tariffs start from around €30 per month for 100 Mbit/s. Business offers are calculated individually. Consultation by our advisors is always free.

How long does it take to install a fibre connection?

After signing the contract, technical activation usually takes 4 to 12 weeks, depending on rollout in your area. The on-site installation itself takes about 1-2 hours. We coordinate the appointment directly with you.

What speeds are possible via fibre?

For private customers we offer speeds up to 1,000 Mbit/s (1 Gbit/s) download. Business customers can receive symmetric bandwidths up to 10 Gbit/s — equally fast upload and download, ideal for cloud, video conferencing and backups.

What sets VIVA-COM apart from M-Net, LEW or Avacom directly?

As an independent sales partner we advise you objectively and compare offers from all three network operators. You get the best tariff for your situation — with personal on-site consultation instead of an anonymous call centre. Contract conditions are identical to those of the network operators.

Can I keep my existing phone number?

Yes, number porting is possible in nearly all cases. We handle the entire cancellation of your old connection and the transfer of your landline number. No additional costs for you.

Do I need new hardware for the fibre connection?

A fibre modem (ONT) is needed, which the network operator provides free of charge. You can choose your own Wi-Fi router or rent one optionally. We are happy to advise you personally on the right hardware.

What if fibre is not yet available at my address?

We check availability for you free of charge. If your address is not yet covered, we can add you to our waiting list and proactively inform you once available. There are often pre-marketing promotions with particularly attractive conditions.

What is the contract duration and what notice periods apply?

The standard contract duration is 24 months with a 1-month notice period at the end. After the minimum term, the contract can be cancelled monthly at any time. We discuss renewal options with better conditions in good time.

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VIVA-COM Assistent

Online — ask us!

Hello! I am the VIVA-COM assistant. How can I help you?